I purchased a diffuser for myself and bought three more as gifts for my pet-loving friends. The quality of my items was greater than expected, and the packaging was beautiful and meticulous. Each one was in a sturdy gift box with a paw print on it, and each one came with a photo and bio of a shelter animal that benefited from the purchase. I myself am a shelter worker and it brought a tear to my eye. I am blown away impressed with Pawzaar and will absolutely be making future purchases.